Shipping Policy
- Order Processing and Dispatch
Orders are processed within 1-3 business days. Once your order is ready, we will dispatch it promptly, and you will receive a notification with tracking details.
Our processing times may vary during sales or peak seasons, and we’ll keep you updated on any delays.
- Shipping Costs
Standard Shipping: Free shipping is available on all office chair orders.
- Delivery Timeline
Domestic Orders: Delivery generally takes 5-10 business days, depending on your location. Please refer to your tracking details for more specific information.
- Order Tracking
Once your order is shipped, you will receive an email with tracking information. You can use this link to track your shipment on our carrier’s website and stay updated on your delivery’s progress.
- Receiving Your Order
Our products are packaged carefully to avoid damage in transit. Upon receiving your order, please inspect it thoroughly. If there is any visible damage to the package or product, contact us immediately at 8058157262.
- Failed Deliveries and Redelivery
If your package is undeliverable due to an incorrect address or unavailability, it will be returned to our warehouse. In such cases, a reshipping fee may apply. Please ensure that your shipping details are accurate to avoid any issues.
- Returns Due to Damages in Transit
In the unlikely event that your chair arrives damaged, please reach out to our customer support within 48 hours of receiving the product. We will arrange for a replacement or offer a refund, based on your preference and availability.
- Contact Us
If you have questions about your order or shipping, please feel free to reach out to us at contact@mycubicles.com or 77374 11202.